Your Vehicle, Your Way: A Personal Guide to Better Understand & Master Your Car’s Technology.

 
 

You have invested in a remarkable new vehicle that can be difficult to fully understand and utilize. My goal is to help you fully understand and enjoy every feature that your vehicle as to offer.

I offer a complimentary one-on-one education service that is designed to help you confidently and seamlessly navigate the advanced technology of your new luxury car.

Have you purchased a new Luxury Vehicle and are still wondering exactly what it can do, what all of the buttons and labels mean, or how to get it to do what you think it can do?

You probably got a brief introduction at the dealship, have done some exploring, and now want to know more. I am a seasoned automotive expert and industry veteran that will patiently and professionally answer your questions and demonstrate the full scope of your car's technology. The other option is for you to go back to the dealership over and over again, and/or keep hunting on-line for the right instructions.

Reach-out by “Signing Up” below, let me know what kind of car you own. Then share your thoughts with me, and we will work together to ensure that you are getting the most from your investment.

I live in SE Michigan and am happy to visit or meet if convenient. Otherwise, we will set-up a video call.

** I offer this service for FREE in exchange for you sharing your challenges and opinions. I may ask to record some of our interactions (to compile feedback for OEMs for future improvements). Recording is not required, and you will always remain anonymous.

 

And if interested, we will plan (2) meetings or visits - 1st to understand your challenges (& provide preliminary info), and a 2nd to provide more comprehensive instruction.

 


 

Visit or Meeting #1: Initial Consultation

Getting to know your needs, activities and desires related to your vehicle.

We will spend up to 60 minutes walking through your typical vehicle-related activities, your everyday needs and your desires and expectations. We will discuss what is working for you and what is not as well as what you like and what is frustrating.

We will be sure to cover the comprehensive set of vehicle functions and content - including navigation, music, entertainment, calls, text messaging, personalization, buttons, controls, customization, settings, driver assistance, profiles and more.

You will know doubt learn a few things during this first meeting & review, but the goal is to “level-set” and understand your status. If appropriate, we will then make plans for me to return (or chat again) to provide more clarity, answers, and instruction.

Visit or Meeting #2: Follow-up

On Visit #1, we solved some issues and crafted a plan. A few days later, we can get back together and focus on demonstrating capabilities and intended functions, explain shortcuts, features and more about your specific vehicle. Let’s then collaborate and demonstrate how things work, solve your issues, overcome challenges and answer your questions.

 
 

My goal is for you to gain confidence and a deeper understanding of your vehicle in order to enhance your comfort, safety, and enjoyment on the road.

 

Find some useful "How-To" Videos Here
 

About Me I am a former auto company (OEM) executive that focussed on vehicle ease-of-use. Now as a consultant, I spend most of my time working with companies to improve their products so that their customers find them easier to understand and use. As you can imagine, this involves spending a lot of time on driveways, in garages, and on the streets observing, discussing, and recording how owners use their vehicles.

The reality is that most owners avoid buttons, do not understand many features & functions, create work-arounds, and only ever experience 40-50% of what their vehicles can do. This is the industry and the manufacturer’s fault, not yours.

I will work with you to remove any mystery and help you realize your vehicle’s full capabilities and value. I am based in South East Michigan. Please email me or sign-up (above) for more information or to set-up an appointment.


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