I offer a service in which I will work with you to explain and demonstrate everything that your vehicle can do. Think of me as your personal new Car, SUV, and/or Truck tutor or the Geek Squad for your (complex) automobile.

Have you recently purchased a new vehicle and are you wondering exactly what it can do, what all of the buttons and labels mean, or how to get it to behave like you want it to? Did you get a brief introduction at the dealship and now want to know more? I provide personal attention, focus and problem solving based on your needs. The other option is to go back to the dealership over and over or keep hunting on-line.

Reach-out, let me know what kind of car you own and we will work together to better understand your needs, expectations and frustrations – and remove any mystery together.

** I offer this service for FREE in exchange for recording some of our interactions (and offering the corrections directly to OEMs). You remain completely annonymous.

Includes (2) visits or meetings - covering “Understanding” and “Education”

DAY #1: Initial Consultation

Getting to know your needs, activities and desires related to your vehicle. We will spend up to 60 minutes walking through your typical vehicle-related activities, your everyday needs and your desires and expectations. We will discuss what is working for you and what is not as well as what you like and what is frustrating.

We will be sure to cover the comprehensive set of vehicle functions and content - including navigation, music, entertainment, calls, text messaging, personalization, buttons, controls, customization, settings, driver assistance, profiles and more.

You will know doubt learn a few things during this first meeting & review, but the goal is to “level-set” and understand your status. We will then make plans for me to return with more clarity, answers and instruction.

DAY #2: Follow-up

We will solve issues and craft a plan. A few days later, we will get back together and focus on demonstratings capabilities and intended functions, exlaining shortcuts, features and more regarding your specific vehicle. We will collaborate and demonstrate how things work, solve your issues and challenges and answer your questions.

My goal is for you to feel inspired, empowered and confident that you can operate important features and utilize more with your vehicle’s capabilities safely and efficiently.

About Me I am a former auto executive turned consultant. I spend most of my time working with companies to improve their products, so that their customers find them easier to understand and use. As you can imagine, this involves spending a lot of time on driveways, in garages and on the streets observing, discussing and understanding how owners use their vehicles.

The reality is that most owners avoid buttons, don’t understand many features & functions, create work-arounds and only ever experience 40-50% of what their vehicles can do. This is the industry and the manufacturer’s fault, not yours.

I will work with you to remove any mystery and help you realize your vehicle’s full capabilities and value. I am based in Bloomfield Hills, Michigan. Please email me or sign-up for more information (or) to set-up an appointment.